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GTIF6092
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Internal Quality Auditor - Washington, DC
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•Providing development of project Software Quality Assurance Plans and the implementation of procedures that conform to the requirements of the contract;
•Conducting audits and reviewing/analyzing data and documentation; and
•Developing and implementing procedures and test plans for assuring quality in a system development environment which supports large databases and applications.
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GTIF6082
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Sharepoint Web E-Portal Developer and System Admin - Frederick, MD
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• Support development approaches (including cost proposals, schedules, etc.) for desired or approved projects or configuration for future specified use, including projects specifically related to internet systems and e-portal development
•Technical product evaluations, software evaluations, and hardware evaluations
•Provide insight on potential problem areas, including
creative and feasible solutions of problems and future integration of new products and tecbnology enhancements
•Design, develop, test and troubleshoot software
applications, including those related to internet systems and
e-portals
•Provide insight and recommendations into best use of latest
tecbnology related to software projects
•Provide assistance to customer during operational
capability demonstration
•Other support duties as specified by supervisor
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GTIF6072
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Application Engineer - Herndon, VA
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An Application Engineer (AE)’s primary responsibility is the analysis of business requirements, and development of application utilizing MicroPact’s proprietary systems. To accomplish the primary responsibilities, a solid understanding of Java, JavaScript and SQL are necessary. AEs must work closely with the Project Manager to interpret business requirement, and effectively develop the application according to the requirement. AEs must also maintain a functional understanding of database architecture and be able to write reports using the iReport toolkit as well be able to write custom jsp pages.
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GTIF6062
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Program Administration Specialist - Frederick, MD
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•Provide program administrative support related to IT Customer Support Center operation.
•Assist in inventory and tracking of computer components, parts and other related data through the management of spreadsheet or similar means.
•Generate pre-defined reports which require data input.
•Make outbound calls for informational purposes.
•Take inbound calls when needed to fill-in at IT helpdesk.
•Attend periodic staff meetings and provide minutes as directed.
•Manage standard operating procedures and other documents to include formatting, documenting, and tracking.
•Track and audit specially licensed software for the NEC.
•Primary POC for provider-related Blackberry issues (new units, service activation, etc).
•Assist with Blackberry activation on Blackberry Exchange Server as needed.
•Provide monthly copier counts.
•Coordinate copier installation with technicians and distribution center.
•Receive and add all new equipment to inventory.
•Coordinate new employee in-processing.
•Track all Government and Company required training.
•Contacts candidates for open positions and co-conduct interviews.
•Primary key manager for Customer Support Center staff.
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GTIF6052
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Field Tech Jr. - Greenbelt, MD
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•Provides OEM services to customer hardware and support for OS and COTS applications. •Provides day-to-day customer contact and actively seeks resolution to customer problems with designated product/service lines(s). •Interfaces with technical and in-house customer service personnel to determine exact nature of problem and implements remedial procedures for customer. •Documents problems and correction procedures.
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GTIF6032
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Tier II IT Help Desk - Silver Spring, MD
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•Provide Tier II help desk support to IT Customer Support Center customers including but not limited to troubleshooting and resolving technical problems related to hardware, software, networks, and communication devices
•Respond to problems and support requests for hardware, software and network support received from customers via remote access, at desk side and in technical shop
•Log and track all requests for assistance, reporting on resolution status and providing performance metrics utilizing HEAT application
•Monitor and correct problems with networks and servers Run backups •Generate pre-defined reports which require data input; develop other reports as specified by supervisor
•Supervise Tier II help desk technicians as directed by supervisor Other support duties as specified by supervisor
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GTIF6042
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Web Programmer - Frederick, MD
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GTI Federal is searching for a web programmer to join a small team working on a financial budget planning system in support of the Department of Energy (DOE). Candidate must be a self-motivated, innovative problem solver capable of working independently under minimal supervision. Experience working in structured and well documented System Development Lifecycle environment is necessary. Customer interaction and dialogue is required, therefore, the candidate must possess interpersonal communications skills and a strong ability to articulate technical concepts from functional requirements. Excellent written and verbal communications skills are required. Experience with utilizing database design and development methodologies
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