Innovative Solutions to Improve the Services Provided to Our Customers.

GTI delivers enterprise management solutions to enhance integration of our customers’ enterprise systems.  Our goal is to provide effective interoperability of applications, data, information, networks and hardware to support our customers’ users, business processes, and other information systems.

We take a proactive approach to managing mission-critical systems and applications by integrating innovative technology, applying best practices, and supporting the people that use these systems and applications.  Ensuring that we meet the unique enterprise management requirements of our customers starts at the outset of a project.  We focus on understanding their needs, including the needs of their users and their customers, their business processes and their technical environment.  Through this approach, we develop an effective relationship with our customers to ensure implementation of effective enterprise management solutions, which assists then to achieve a competitive advantage and enhance their return on investment.

We provide end-to-end enterprise management solutions through the application of best business practices and proven methodologies like ITIL and FCAPS.  We also apply standards such as those advocated by the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI), and the Project Management Institute (PMI), to assure the quality of our solutions.  Our team of professionals also has extensive experience implementing solutions that conform to government policies, regulations, and guidelines such as e-Gov, Section 508c, FISMA, and the President’s Management Agenda, and employs proven methods to ensure appropriate compliance.

From hardware and software acquisition through technology refresh, from network design through monitoring and maintenance, from system design through security and patch management, from Tier 1 help desk response through end-user training – our team of professionals understands the importance of effective enterprise management to ensure that our customers can meet the needs of their users and customers.

GTI enterprise management services include:

• Network Engineering and Administration
• Systems and Database Administration
• Help Desk Services
• Managed Services (application, email and web hosting)