Enterprise Management
Innovative Solutions to Improve the Services Provided to Our Customers.
GTI delivers enterprise management solutions to enhance integration of our
customers’ enterprise systems. Our goal is to provide effective interoperability
of applications, data, information, networks and hardware to support our
customers’ users, business processes, and other information systems.
We take a proactive approach to managing mission-critical systems and
applications by integrating innovative technology, applying best practices, and
supporting the people that use these systems and applications. Ensuring that we
meet the unique enterprise management requirements of our customers starts at
the outset of a project. We focus on understanding their needs, including the
needs of their users and their customers, their business processes and their
technical environment. Through this approach, we develop an effective
relationship with our customers to ensure implementation of effective enterprise
management solutions, which assists then to achieve a competitive advantage and
enhance their return on investment.
We provide end-to-end enterprise management solutions through the application of
best business practices and proven methodologies like ITIL and FCAPS. We also
apply standards such as those advocated by the Software Engineering Institute
(SEI) Capability Maturity Model Integration (CMMI), and the Project Management
Institute (PMI), to assure the quality of our solutions. Our team of
professionals also has extensive experience implementing solutions that conform
to government policies, regulations, and guidelines such as e-Gov, Section 508c,
FISMA, and the President’s Management Agenda, and employs proven methods to
ensure appropriate compliance.
From hardware and software acquisition through technology refresh, from network
design through monitoring and maintenance, from system design through security
and patch management, from Tier 1 help desk response through end-user training –
our team of professionals understands the importance of effective enterprise
management to ensure that our customers can meet the needs of their users and
customers.
GTI enterprise management services include:
- Network Engineering and Administration
- Systems and Database
Administration
- Help Desk Services
- Managed Services (application, email and web hosting)
